About Custom ID Products
Our various marking companies have been in business for nearly 30 years! We've literally marked millions of custom items for millions of customers. It goes without saying (but we will anyway) you can't stay in business that long without doing many things right.
We are located in Seattle. We have our own factory full of lots of expensive machines for marking things. We have our own customer service staff answering our phones, 24 hours a day and 7 days a week- that's every day of the year.
If you have any questions or problems, don't hesitate to call 1-800-859-7499.